FAQ

  • How do you get the venue for free promo?

    In order to get the venue for free, you must purchase one of our packages for up to 35 guest at $2995 or up to 65 guests at $3995.

  • Do you require a minimum budget for full decor services?

    Yes, we have a minimum decor budget for events starting at $2995 for up to 35 guests. All Prices are generally contingent on the number of people and or the design.

  • What’s the best way to book you?

    Click the “book now” tab. Complete the booking form. Be as detailed as possible. Someone from our team will get back to you in 24 hours or less for a pre-consultation. Once the contract is signed and we’ve received your deposit, then you are officially booked! We do not secure bookings without deposit.

  • Do you provide vendors?

    Yes, we work closely with some of the best vendors in the tristate area. To ensure your experience is everything you could have imagined, we strongly suggest going with our preferred vendors.

  • How long do I have to book in advance to avoid being charged a rush fee?

    We generally require 30 days in advance to book, in order to avoid rush fees. Rush fees are incurred when we have to expedite orders, such as but not limited to; personalized items, or customizations to make your day unforgettable. If under the 30 days, depending on the circumstances, we can be flexible in either modifying or avoiding rush fees.

  • Do you offer payment plans?

    Yes, we offer payment plans on a need basis. All payment arrangements will be reflected on the contract. All payments must be paid prior to rendering services. No exceptions

  • What if I can’t afford your packages, are there any other options?

    Yes, we have a party rental company with a plethora of items that you can rent for your event. We offer delivery and pick up options

  • What do I need to know when picking up party rentals or getting them delivered?

    Pick-ups

    Clients have the option to pick up items from our warehouse for their event. We require a $100 incidental fee in case of any damages to rentals. If there aren’t any damages to items, the $100 gets refunded back to the client. Rentals must be picked up by appointment and returned the day after the event by noon. If client returns after 12pm they will incur a late fee of $75. All items must be returned in the same condition it was picked up in. Once rentals have been returned, we will do a thorough inspection to ensure no damages such as but not limited to; cracks, tears, stains, etc. If inspection is passed, clients will receive a refund of their $100 incidentals deposit

    Deliveries

    KD Luxury Events will deliver rentals ordered from our site within a 3-hour window provided by the client on the day of the event. KD Luxury Events will pick up rentals at the end of event or next day if after 11:30pm. Delivery fees are quoted based on distance from our Warehouse in Fairfield CT to your event location

  • What forms of payment do you accept?

    Cash, Zelle (preferred), PayPal, using email styledbykethlene@gmail.com, or you can pay by debit/credit card.

    WE DO NOT ACCEPT CHECKS